FAQ

1. What types of custom products do you offer?
At Perfect Foto Memories, we offer a variety of custom products to commemorate special moments and honor loved ones, including:

  • Custom Photo T-Shirts
  • Memorial T-Shirts
  • R.I.P. Shirts
  • Button Pins
  • License Plates
  • Slate Rocks
  • Tote Bags
  • Tumblers
  • Canvas Prints

2. How can I design my custom item?
You can design your custom item using our user-friendly online design tools. Simply upload your photos, add text, and choose from our range of design options. If you prefer, you can also provide us with your design ideas and let our team create it for you.

3. Can I upload my own photos for the design?
Yes, you can upload photos from your mobile phone or computer. Our design tools allow you to easily incorporate your photos into the design of your custom item.

4. How long does it take to receive my custom item?
Production times vary depending on the complexity of the design and the type of product. Generally, you can expect your custom item to be completed within 7-10 business days after you approve the final design. Shipping times will vary based on your location.

5. Can I order multiple items with the same design?
Yes, you can order multiple items with the same design. Simply select the quantity you need during the ordering process. If you want different designs on each item, you can customize each one individually.

6. What if I need help with the design process?
Our team is here to assist you. If you have any questions or need help with the design process, please contact us via phone at 267-318-8975 or email us at perfectfotodtg@gmail.com. We’ll be happy to guide you through the process and make sure your design turns out exactly how you envision it.

7. What materials are used for your products?
We use high-quality materials for all our products to ensure durability and a premium finish. For example, our T-shirts are made from comfortable, long-lasting fabric, while our slate rocks and canvas prints are crafted to create a lasting impression.

8. What is your return and exchange policy?
Due to the custom nature of our products, we are unable to accept returns or exchanges unless there is an error on our part or a defect in the item. If you encounter any issues with your order, please contact us within 7 days of receiving your item, and we will work to resolve the issue.

9. How do I place an order?
You can place an order through our website by selecting the product you want, customizing your design, and completing the checkout process. If you need assistance or prefer to place an order over the phone, please contact us at 267-318-8975 or email us at perfectfotodtg@gmail.com.

10. How can I track my order?
Once your order has been shipped, we will send you a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

If you have any other questions or need further assistance, please don’t hesitate to contact us. We’re here to help!